Testimonials

“It has been a joy to work with Process DSG. You and Heather have been very professional, knowledgeable, and provided the best customer service on all our Lutron Homeworks projects. Since we started working together my Lutron Homeworks sales have grown and continues to get stronger.  Your customer support has been tremendous from the initial job meeting to talking clients through their new system on a Saturday or Sunday.” 

-Russ McFadden – President/CEO – Pacific West Electric, Inc.

“Process DSG has provided us with incredibly professional service and a much-needed knowledge of all lighting control systems.   Their understanding of lighting and controls and how they work together on an engineered level results in a successful project every time!”

-Trevor Orrick, Exclusive Lighting Solutions

“You were great at being accessible and patient as we worked through each task.  Additionally, your follow up to ensure that my systems were working as expected has given me confidence in Lutron.  I continue to praise the product to other individuals and companies who are considering lighting and control projects.  If Lutron has a best practices by best systems engineers list, you should be among the leaders.  For consumers like me, Lutron could publish a “best of the best” list of designers and engineers.” 

-Jack Poe, Lutron HomeWorks System Owner

“Kevin is very professional and an extremely intelligent integration partner who continues to provide value to our sales and support staff in our office.  We have made several calls and e-mails with complex to simple questions, all of which have been handled swiftly and expeditiously.”

-Ray Holland, Automated Environments

“Kevin and his group have answered the call many times by me to work with a Lutron provider and his client.  The result is always the same; a satisfied homeowner, a product that works and referrals to other potential clients. Each time I send Process DSG a new Lutron provider to work with, the accolades come rolling in and continue during the life of the project.  It is nice to have an integrator such as Process DSG working with us to ensure Lutron’s Core Value #1 is maintained – “Take Care of the Customer.”

-David Neel, Neel Lighting and Controls

“Your diligence on our project has been superb and your thoroughness greatly appreciated…Your services and support have been, in my opinion, exemplary.  And I believe this feeling rings true throughout our company.”

-Jason Williams, Digital Home Lifestyles